Privacy Policy

Last Updated: September 23, 2026

AgencyUP Inc., a Texas Corporation, doing business as DECO CASES (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.decocases.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.


What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.

How do we protect visitor information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, rented or leased to any third parties.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we may use cookies to help us remember and process the items in your shopping cart. They may also be used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We may also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If users disable cookies in their browser:

If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders over the telephone.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

We do not include links to or offer third party products or services on our website.

Use of Google Analytics
We use Google Analytics (specifically Google Analytics 4) to understand how visitors engage with our website. Google Analytics uses tracking technologies, such as cookies and device identifiers, to collect information regarding your interaction with our site (e.g., page views, session duration, and referral sources)
The data generated about your website usage is transmitted to and stored by Google on servers that may be located outside your home country (including the United States). We utilize this data strictly to analyze site traffic and improve user experience. For more information on how Google collects and processes your data, please visit the Google Privacy & Terms Page.

How to Opt Out: You can prevent Google Analytics from recognizing your return visits to this site by disabling cookies in your browser or by installing the Google Analytics Opt-out Browser Add-on.

How to Opt Out: You can customize your preferences or opt out of Google’s personalized ads entirely by adjusting your settings in the Google Ads Settings Page. Alternatively, you can opt out of a third-party vendor’s use of cookies for personalized advertising by visiting the Network Advertising Initiative Opt-Out Page.

Use of Google reCAPTCHA for Security and Fraud Prevention
We implement Google reCAPTCHA on our website to protect against automated spam, abuse, and malicious bot activity. This service is operated by Google LLC (“Google”).

How it Works & Data Collected: Google reCAPTCHA works in the background by analyzing user behavior on our forms. When you interact with a protected form, the software collects hardware and software information, which may include:

  • Your IP address and network request data.

  • Information about your browser type, device settings, and installed plugins.

  • Patterns of user activity, such as mouse movements, scrolling behavior, or keystroke timings.

  • Cookies previously placed by Google.

Purpose and Processing: This data is captured and transmitted directly to Google’s servers (which may be located in the United States) strictly for risk scoring and to determine whether an interaction originates from a human or an automated bot. This information is processed on our behalf solely for platform security purposes. Per Google’s enterprise commitments, data collected via this service is not utilized for personalized advertising.

By utilizing our contact, login, or registration forms, you acknowledge this data collection. For additional information on how data is handled, please review the Google Privacy & Terms Page.

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Email Communications and CAN-SPAM Compliance
We may use your personal information to send you marketing communications, newsletters, promotional offers, or updates regarding our products and services. In compliance with the U.S. CAN-SPAM Act, we adhere to strict standards regarding commercial email messaging.
Your Right to Opt-Out: You have the absolute right to stop receiving marketing or promotional emails from us at any time. You can exercise this right through any of the following methods:
    • The Unsubscribe Link: Clicking the mandatory “Unsubscribe” or “Manage Preferences” hyperlink located securely at the bottom of every commercial email we send.
    • Direct Contact: Sending a direct written request to our support team at privacy@decocases.com.

Processing Timeline: Once you submit an opt-out request, we will process your removal promptly and no later than ten (10) business days from receipt, during which time you will be completely removed from our marketing distribution lists.

Administrative Disclosures: Please note that opting out of promotional emails does not restrict us from sending you critical, non-marketing transactional or administrative messages. These include order confirmations, shipping updates, account security notifications, billing notices, or direct responses to your customer service inquiries.

Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include reminders about items left in your cart, if you opted in.

Text Messaging (SMS) Communications
If you choose to opt-in to receive text messages from us, we collect your mobile phone number and records of your consent. We use this information strictly to send you the specific operational updates, transactional alerts, or marketing offers you have requested.

No Third-Party Sharing for Marketing: Mobile information, SMS opt-in consent, and phone numbers collected for the purpose of text messaging will not be shared, rented, or sold to any third parties or affiliates for marketing or promotional purposes under any circumstances.

Your Right to Opt-Out: You can cancel the SMS service at any time. To stop receiving text messages, simply reply STOP to any message we send you. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you choose to opt-in again.

Message & Data Rates: As with any text messaging program, standard message and data rates may apply from your wireless provider for any messages sent or received. Message frequency varies based on your interactions with our platform.

Children’s Data

This website and our services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

U.S. State Privacy Rights (State-Specific Disclosures)
This section applies solely to residents of states with comprehensive consumer privacy laws, including but not limited to California, Texas, Virginia, Colorado, Connecticut, Utah, and Oregon (“State Privacy Laws”).

1. Your Privacy Rights
Depending on your state of residence, you may have the following rights regarding the personal information we collect, use, and disclose about you:

  • Right to Know and Access: The right to confirm whether we are processing your personal data and to obtain a copy of that data in a portable, readily usable format.
  • Right to Delete: The right to request that we delete personal data we have collected from or about you, subject to certain legal exceptions (e.g., maintaining data to fulfill an active transaction or comply with legal obligations).
  • Right to Correct: The right to request that we correct inaccurate personal data that we maintain about you.
  • Right to Opt-Out of Sale or Sharing: The right to direct us not to “sell” your personal data to third parties or “share/process” it for targeted behavioral advertising. (Note: We do not sell your personal data for monetary compensation; however, your data may be shared with third-party advertising partners via tracking cookies to serve targeted ads).
  • Right to Non-Discrimination: The right to exercise your privacy rights without receiving discriminatory treatment, such as price increases, denied service, or degraded product quality.
2. How to Exercise Your Rights
To submit a request to exercise your Right to Access, Delete, or Correct, please contact us by emailing us at privacy@decocases.com with the subject line “State Privacy Rights Request.”
To protect your security, we must verify your identity before processing your request. We will ask you to provide verifiable information (such as the email address associated with your account). If you use an Authorized Agent to submit a request on your behalf, we may require proof of your written permission and direct verification of your identity.

Contact us:
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at privacy@decocases.com